Entertainment
Innovative interaction Distinctive formats Stronger promotion
Service Fields
SERVICE FIELD
Sports
Streamlined registration Greater participation Immersive viewing
Design and Fit-Out
Simplified service Precise matching Personalized experiences
Event Planning
Efficient production Creative interaction Differentiated events
Advertising and Marketing
Simplified service Precise matching Personalized reach
Education and Training
Innovative interaction Distinctive formats Stronger communication
Digital Art
Technology-enabled art Immersive experiences Precision engagement
Technology and Service, Working Together
TWIN ENGINES OF GROWTH: TECHNOLOGY & SERVICE
Service Standards We Stand By
SLA Service Assurance System
- Year-round operational coverage, including weekends and public holidays, with 7×24 emergency availability
- Monthly product iteration with regular feature or performance improvements
- Standard technical incidents resolved within 24 business hours, except in special circumstances
- Complex issues tracked by director-level technical leadership with a jointly agreed resolution plan
- A 7×24 emergency channel for major interruptions, with direct Enterprise WeChat access to the technical team
Service Commitment
7x12 SupportContinuous ImprovementManaged Follow-UpAlways ReadyStrategic Resources That Build a Stronger Advantage
LEVERAGE STRATEGIC RESOURCES TO BUILD CORE COMPETITIVENESS
Architecture
Elastic cloud-native architecture supports rapid iteration and growth
Brand Building
Integrated marketing increases brand awareness and trust
Product Iteration
Agile delivery continuously introduces valuable new capabilities
Lumina Synergy
Platform Advantages
Platform Advantages
Technical Strength
An experienced R&D team builds a forward-looking technology foundation
User Experience
Clear interface design delivers intuitive and approachable interactions
Security
Enterprise-grade safeguards protect data security and privacy